Shipping Info

Processing Time:

We aim to create your topper within 3–5 working days from the date of order.
If you need it made sooner, please message us before ordering. We can’t always guarantee it, but we’ll do our best to help and dispatch it quicker where possible.

Shipping Options:                                                                                                         

Proudly based in Buxton, Derbyshire - if you wish to collect direct from us simply choose 'Pick up' at checkout.

                                                                                                                                                  We currently offer two shipping methods via Royal Mail:

48 hour tracked: Estimated delivery is 2-3 working days after dispatch.

24-Hour Tracked: A faster, tracked option with estimated delivery of 1-2 working day after dispatch.

Damaged Items:

All damages must be reported within 48 hours of delivery. Please provide photos of both the damaged and unused item and the packaging so we can assess the issue and make it right. Unfortunately, we cannot offer replacements or refunds if damage is reported after this timeframe or without sufficient evidence.